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2019
New Empire BlueCross BlueShield ID Cards - (11/25/2019)
Empire BlueCross BlueShield will be sending you a new medical
ID card in or around mid-December. Beginning
January 1, 2020, your old ID card will no longer be valid. Please be extra careful not to overlook
this new ID card in the mail as it will be required to receive medical services
on or after January 1, 2020. You should provide
this new ID card to your providers so that claims are correctly processed. After you receive your
new ID card, please destroy your old card as it will not be valid beginning
January 1, 2020.
Online Services
You may access your online services by registering at
empireblue.com/register any time after your coverage begins. This will allow
you to check claim status, locate networks, providers, receive personalized
health information and much more.
Customer service
• Send Empire
a secure e-message through Member Online Services at www.empireblue.com.
• Call Empire
at the phone number listed on the back of your new member ID card.
Please remember to:
• Always carry your ID card. Show it to your provider whenever you receive
services. You should proactively inform
your providers of your new insurance ID information.
• Report changes in family status
promptly.
• Destroy
your old card.
If you have
questions, or do not receive your new Empire BlueCross BlueShield ID card, please
feel free to contact Kathy at the Fund Office at 914-737-7220 ext 120.
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